Impacto del liderazgo transformacional, la gestión de la felicidad y el estrés laboral sobre la intención de rotación
DOI:
https://doi.org/10.36097/rsan.v1i63.3589Palabras clave:
felicidad laboral, Liderazgo transformacional, rotación de personal, sector público, sector privado, estrés laboralResumen
En el contexto de la transformación laboral y el incremento en la rotación de talento, comprender los factores que influyen en la retención de empleados se ha convertido en una prioridad estratégica para las organizaciones modernas. Este estudio analiza el efecto del liderazgo transformacional sobre la intención de rotación, incorporando la gestión de la felicidad y el estrés laboral como variables mediadoras. Asimismo, explora posibles diferencias entre los sectores público y privado en México. Se empleó un diseño cuantitativo, no experimental y transversal, mediante un cuestionario estructurado aplicado a una muestra de 414 empleados de diversas instituciones educativas, gubernamentales y corporativas. Los datos se analizaron mediante Modelado de Ecuaciones Estructurales basado en Covarianzas (CB-SEM) y análisis multigrupo. Los resultados indican que el liderazgo transformacional influye positivamente en la gestión de la felicidad, reduciendo el estrés y la intención de rotar. Aunque el estrés laboral incrementó dicha intención, su efecto mediador no fue estadísticamente significativo. También se observaron diferencias sectoriales: en el sector privado, el liderazgo transformacional actuó como amortiguador del estrés, mientras que, en el sector público, la gestión de la felicidad desempeñó un papel más relevante en la reducción de la rotación. Los hallazgos ofrecen información valiosa para el desarrollo de políticas organizacionales centradas en las personas, adaptadas a las dinámicas sectoriales y alineadas con los Objetivos de Desarrollo Sostenible relacionados con el trabajo decente y el bienestar emocional.
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Derechos de autor 2025 Orlando Josué Martínez-Arvizu, Mario Alberto Salazar-Altamirano, Esthela Galván-Vela, Rafael Ravina-Ripoll
Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-SinDerivadas 4.0.
