Si no puedo pagarlo, compraré imitaciones: Influencia de la cultura de réplicas en el valor percibido por el consumidor de los productos de lujo
DOI:
https://doi.org/10.36097/rsan.v1i62.3522Palabras clave:
Falsificación, comportamiento del consumidor, réplicas, productos de lujo, valor percibidoResumen
Con la creciente tendencia de la cultura de réplicas y la compra de productos falsificados en la industria textil y de la moda, este tema ha recibido escasa atención en la investigación en marketing. El propósito de este estudio es examinar los efectos de la falsificación en el valor percibido del producto por parte de los consumidores. Se utilizaron formularios de encuestas cuantitativas a clientes (N=150) para recopilar datos de consumidores en Pakistán. El estudio se basa en el marco teórico del valor percibido por el cliente (CPV, por sus siglas en inglés) y realiza un análisis de ecuaciones estructurales (SEM) para examinar los efectos de la cultura de réplicas sobre cuatro dimensiones del CPV: valor emocional, valor social, calidad y precio. Se utilizó regresión lineal múltiple para probar la relación entre las variables independientes y dependientes. Los hallazgos de la investigación sugieren las cuatro dimensiones del valor percibido están positivamente correlacionadas con las réplicas de productos de lujo. Los valores social y emocional emergieron como constructos de orden superior, mientras que la funcionalidad y el precio fueron percibidos como valores de segundo orden. Los resultados del estudio son útiles para diseñar propuestas de valor dentro de este ámbito. Las marcas de lujo también pueden utilizar estos hallazgos al desarrollar estrategias antipiratería que atraigan a los consumidores hacia productos originales. La falsificación es un mercado emergente en las naciones en desarrollo y atrae a los clientes al responder a su necesidad de estatus social.
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